Common questions
How long does shipping take?
How long does shipping take?
Orders are processed within 1 - 3 business days. Once your order ships it might take up to 14 business days to be delivered.
What if my order doesn't arrive?
What if my order doesn't arrive?
If your order doesn't arrive on time, please contact us and we will issue a refund or send a replacement.
What if the product is damaged or defective?
What if the product is damaged or defective?
If your product arrives damaged or defective please contact us with a video of the product and we will approve a return for a refund or a replacement
What if I no longer want the product?
What if I no longer want the product?
If you no longer want it you can send it back for a refund within 30 days upon delivery. The product MUST be unopened and in the same condition it was received. A 25% restocking fee may apply. Shipping fees will be covered by the buyer.
How to contact customer service?
How to contact customer service?
Send your information and inquiry in the form below and we will get back to you within 24 business hours.